What aspect of program evaluation does return on expectations focus on?

Return on expectations (ROE) primarily concentrates on the alignment of training initiatives with organizational goals. This approach emphasizes the importance of ensuring that learning and development programs are not only effective in delivering content but also impactful in driving the broader objectives of the organization. By evaluating whether the results of a training program meet the desired expectations set by stakeholders, ROE helps organizations understand how well the training supports strategic initiatives and delivers value.

In this context, it looks beyond traditional metrics and focuses on whether the outcomes of the training fulfill the expectations and needs of the organization, such as improving performance, enhancing employee engagement, or meeting specific business requirements. This perspective recognizes that success is measured not just by knowledge gained, but also by how well the training aligns with and supports the overarching goals of the organization.